Managed IT Services
Managed IT Services for Mining and Resources
Remote support around the clock, field engineers when physical work is needed, and hardware delivered ready to use — a complete IT function for distributed mining businesses.
24/7 Remote IT Helpdesk
A round-the-clock remote helpdesk for rostered and FIFO workforces. Our engineers resolve account, device, Microsoft 365, remote-access and connectivity issues for staff at head office, on site and in camp, and coordinate local hands when a physical fix is required.
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Mining Managed IT Support
Complete outsourced IT management for mining businesses. We look after laptops, servers, Microsoft 365, networks, patching, monitoring, backups and user lifecycle across head office, operating sites and exploration teams, so your people can focus on production rather than passwords.
Learn moreOn-Site IT Engineers
Qualified field engineers for physical technology work at mine sites, camps, plants and depots. Router, switch, rack and WiFi installs, server deployments, device rollouts, CCTV commissioning and site mobilisation — planned around inductions, access permits and site safety requirements.
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Remote Hands & Smart Hands
Local hands with central expertise. When a remote site needs a firewall replaced, a port patched or a server reseated, we coordinate available local engineers or authorised contractors while our senior engineers direct the work remotely and verify the result.
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Hardware Procurement & Lifecycle
Standardised hardware delivered ready to use. We source laptops, servers, switches, firewalls, access points, printers and UPS units, then tag, enrol, image and test them before shipping to site — and manage warranty, repairs, replacement and disposal through the asset's life.
Learn moreOffice in a Pallet
Our signature service for new sites. Tell us the location and head-count and we deliver a consolidated, preconfigured kit — laptops, firewall, switches, WiFi, satellite internet, backup 4G/5G, phones, printer and UPS — tested, documented and ready to plug in on arrival.
Learn moreSoftware & Application Support
Practical support for the applications mining teams rely on — from Microsoft 365 to geological, engineering and maintenance software. We package and deploy software, manage licences and access, troubleshoot performance and coordinate with vendors when product expertise is needed.
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Your Operations Are Remote. Your IT Support Doesn’t Have to Be.
Whether you need a 24/7 helpdesk, a secure mine-site network, satellite connectivity or engineers to assist with a remote deployment, our team can help you plan the right solution.