Mining & Mineral Resources
IT Support for Mining and Mineral Resources Companies
Operating mines combine head offices, open-cut or underground operations, processing plants, workshops, warehouses and accommodation villages — each with different technology needs, all of which must work together.
We provide a single, consistent IT service across the whole operation: helpdesk and device management for every user, secure networks at every site, resilient connectivity and coordinated field support.
Common operational challenges
- Hundreds of users across multiple rosters
- Corporate networks bordering operational technology
- Remote sites with limited connectivity options
- Shutdowns and expansions that need fast IT changes
Typical deployment
Example solution: operating open-cut mine
- 124/7 helpdesk for 250 office, site and camp users
- 2Starlink primary with 4G failover via managed firewalls
- 3Segmented corporate, camp guest and CCTV networks
- 4Local NAS for geology and survey data with off-site replication
- 5Smart hands for hardware swaps between field visits
Example Solution — an illustrative configuration, not a specific customer project.
Suitable service combinations
Mining Managed IT Support
Complete outsourced IT management for mining businesses. We look after laptops, servers, Microsoft 365, networks, patching, monitoring, backups and user lifecycle across head office, operating sites and exploration teams, so your people can focus on production rather than passwords.
Learn moreNetwork Security & Firewalls
Secure, segmented networks for every site. We design and manage Fortinet and Cisco firewalls, separate corporate, camp, guest and supplier traffic, secure remote access and site-to-site connectivity, and keep rules, firmware and logs under control.
Learn moreMining Camp WiFi
Accommodation WiFi that workers actually rate. We design coverage for rooms, dining halls, gyms and offices, separate guest, worker and corporate traffic, manage bandwidth fairly, link buildings with fibre or wireless backhaul and monitor the whole network around the clock.
Learn moreIT and OT Security Coordination
A secure, well-managed boundary between corporate IT and operational technology. We design segmentation, control supplier and remote access, manage identities and coordinate closely with specialist OT engineers — without touching safety-critical control systems.
Learn moreServers & Virtualisation
Local compute where the cloud is too far away. We design and support HPE and Lenovo servers and virtualisation for workloads that need to stay on site — file services, licence servers, applications and local processing — with UPS, secure access, backups and remote administration.
Learn moreCCTV & Video Surveillance
Networked video surveillance built for remote sites. We design and install IP cameras for offices, camps, gates, warehouses and workshops, size recorders for your retention needs, secure remote viewing, protect power with UPS and monitor camera health remotely.
Learn moreFAQs
Do you support underground operations?
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We support corporate IT at underground mines — offices, workshops and surface infrastructure. Underground communications and control networks are specialised and remain with their providers.
Can you take over from our existing IT provider?
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Yes, with a planned transition covering documentation, credentials and handover.
Talk to us about mining & mineral resources
Your Operations Are Remote. Your IT Support Doesn’t Have to Be.
Whether you need a 24/7 helpdesk, a secure mine-site network, satellite connectivity or engineers to assist with a remote deployment, our team can help you plan the right solution.