Pricing
Straightforward Pricing for 24/7 Mining IT Support
$99 per user per month. Monthly recurring. All amounts AUD.
Monthly support
$990
10 × $99 / user / month
Annual equivalent
$11,880
Monthly recurring × 12
All amounts AUD, before GST.
Included in 24/7 Remote IT Support
- 24/7 remote IT helpdesk access
- Remote troubleshooting for covered users
- Microsoft 365 user assistance
- Supported laptop and desktop troubleshooting
- Business application access assistance
- Account and password support
- IT ticket logging and escalation
- Remote support coordination
Cybersecurity tooling, licences, hardware, connectivity, field engineering, projects and specialist software work may be separately quoted unless expressly included in your final service agreement.
Pricing examples
| Users | Monthly support | Annual equivalent |
|---|---|---|
| 1 | $99 | $1,188 |
| 10 | $990 | $11,880 |
| 25 | $2,475 | $29,700 |
| 50 | $4,950 | $59,400 |
| 100 | $9,900 | $118,800 |
AUD, before GST.
Pricing FAQs
What does $99 per user per month include?
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24/7 remote helpdesk access, remote troubleshooting, Microsoft 365 assistance, device troubleshooting, application access help, account support and ticket escalation for covered users.
Is GST included?
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Prices are shown in AUD before GST by default. Use the toggle to view prices including GST.
Are on-site visits included?
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No. Field engineering, projects, hardware, licences, connectivity and specialist work are quoted separately unless included in your service agreement.
Can I get pricing for additional services?
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Yes — select the services you are interested in when requesting a proposal and we will prepare a quote.
Your Operations Are Remote. Your IT Support Doesn’t Have to Be.
Whether you need a 24/7 helpdesk, a secure mine-site network, satellite connectivity or engineers to assist with a remote deployment, our team can help you plan the right solution.